 |
| 1 The Financial Services Authority |
The FSA is the independent watchdog that regulates financial
services. It requires us to give you this document. Use this
information to decide if our services are right for you. |
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| 2 Whose
products do we offer? |
We only offer product from a limited number of insurers. As
us for a list of insurers we offer insurance from. |
| |
| 3 Which
service will we provide you with? |
We will advise and make a recommendation for you after we
have assessed your needs. |
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| 4 What will
you have to pay us for our services? |
No fee |
| |
| 5 Who
regulates us? |
Mantles Group Limited, 115 London Road, Biggleswade,
Bedfordshire, SG18 8EX is authorised and regulated by the
Financial Services Authority. Our FSA number is 309601.
Our permitted business is arranging general insurance
contracts. |
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| 6 What to do
if you have a complaint? |
If you wish to register a complaint, please contact us: |
| In writing:
|
Write to Mantles Group
Limited, Customer Complaints, 115 London Road, Biggleswade,
Bedfordshire, SG18 8EX |
| By phone: |
telephone 01767 312884 |
| |
| 7 Are we
covered by the Financial Services Compensation Scheme (FSCS)? |
We are covered by the FSCS. You may be entitled to
compensation from the scheme if we cannot meet our
obligations. This depends on the type of business and the
circumstances of the claim.For
compulsory classes of insurance, insurance advising and
arranging is covered for 100% of the claim, without any
upper limit.
Further information about compensation
arrangement is available from the FSCS. |