Website Privacy and Legal Information

Mantles Group Ltd has made every effort to ensure the accuracy of the information contained in this site.

Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to our vehicles products and services, nor does it constitute an offer for the sale of any particular vehicle.

Vehicle Finance Introduction

Mantles Group Limited is an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester CO6 2TE which is authorised and regulated by the Financial Conduct Authority. Ingeni Services Group Limited's FCA Number 747381. Ingeni Services Group Limited permitted business is to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. Please be aware lenders may pay a commission for the introduction. This commission can be based on the amount you borrow or the vehicle you purchase. Different lenders may pay different commissions for such introductions. Any commission amounts lenders pay will not affect the amount that you pay under your finance agreement, all of which are set by the lender..

Data Protection Policy

What information does Mantles Group Ltd collect from you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback or participate in competitions. Website information is collected using cookies.

How will we use the information about you?

We use the information collected to enable us to manage and provide the goods or services requested and, if you agree, to contact you about other products and services we think may be of interest to you.

If you apply to us, or through us, for finance or insurance we will pass your details to the finance or insurance provider. Information provided to us may be put onto a register of claims shared with other insurers to prevent fraudulent claims. We may share your information with, and obtain information about you from, credit reference agencies or fraud prevention agencies.

If you purchase a vehicle we may pass your details to the manufacturer, DVLA or warranty providers.

Our websites use Cookies to collect standard internet log information and visitor behaviour information to track website visitor use, website activity and to personalise your repeat visits to our websites.

Marketing

We would like to use the information we collect to send you details of our products and services, those from other companies in our group and from selected partner businesses that may be of interest to you.

You have a right at any time to stop us from contacting you for marketing purposes or from giving your details to partner businesses. If you consent (or have consented) to receive marketing you may opt out at any later date.

For more details how your information is used, your rights to access the information we hold or notify us if you no longer wish to be contacted for marketing purposes, please contact us by e-mail at dataprotection@mantles.co.uk.

Copyright

All rights, including copyright and database right, in the website and its contents, are owned by or licensed to Mantles Group Ltd, or otherwise used by Mantles Group Ltd as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Mantles Group Ltd or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

Mantles Group Ltd reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Mantles Group Ltd reserves the right to monitor submissions to the site and to edit or reject any submissions.

Disclaimer

We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation, warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will Mantles Group Ltd be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.

Trademarks

All names, images, logos identifying Mantles Group Ltd are proprietary marks of Mantles Group Ltd. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Mantles Group Ltd does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.

External links

Mantles Group Ltd does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Mantles Group Ltd and you visit entirely at your own risk.

Software disclaimer

The software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Mantles Group Ltd cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.

Privacy & Legal

Mantles Group Limited, trading as Mantles Kia (Royston), is committed to ensuring that your privacy is protected. Furthermore, as required by the EU General Data Protection Regulation (GDPR) 25th May 2018, we follow strict security procedures in regard to the storage and disclosure of information you give us, to prevent unauthorised access. Our procedures mean we may request proof of identity before we are able to disclose sensitive information to you.

This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it. When you place an order with us or use any online form on our website, we will require to know your name and certain other personal information such as your postal address, e-mail address, telephone number, your Credit Card number and expiry date, bank account details etc. By submitting this information you consent to us using this information in accordance with this Privacy Policy, as amended from time to time.

This allows us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. If you enter a competition or other promotional feature, we may ask for your name, address and e-mail address so that we can administer the contest and notify winners. Where appropriate the information may be passed to Third Parties, such as vehicle manufacturers, for such purposes as Warranty Registrations and the like.

We may also aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such information to Third Parties. These statistics will not include information that can be used to identify any individual. We may also wish to provide you with information about special features on our website or any special service or product which we think may be of interest to you. If you would rather not receive this information please send an e-mail to: unsubscribe@mantles.co.uk.

We may also provide your information to carefully selected Third Parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to unsubscribe@mantles.co.uk.

If, at any time, you wish to have your information removed from our active databases, please send an e-mail to unsubscribe@mantles.co.uk. We will take steps to ensure that the information is deleted as soon as reasonably practicable.

Updating your details – If any of the information that you have provided to Mantles Group Ltd changes, for example if you change your e-mail address, name or payment details, please let us know the correct details by sending an e-mail to, or by sending a letter to: Customer Services, Mantles Group Limited, York Way, Royston, Hertfordshire SG8 5HJ, or e-mail us at dataprotection@mantles.co.uk.

If you buy a vehicle (or in some cases, enquire on a vehicle but do not proceed with a purchase) or obtain a valuation on your vehicle, we will provide your contact details to JudgeService Research Limited to enable them to contact you by email and/or telephone to obtain feedback. They will provide details of any feedback to us. Any unsubscribe request to JudgeService will reflect communications from them only.

Changes – If we change our Privacy Policy we will post the changes on this page and we may also place notices on other pages of the website so that you can at any time check our current policy. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.

We welcome your views in relation to our Website or our Privacy Policy.