COVID-19 Virus update - 5th November 2020


CUSTOMER ANNOUNCEMENT

New & Used Car Sales
Following the Prime Minister’s announcement, customers will not be allowed to visit our Kia Showroom at York Way, Royston for a four week period from Thursday 5th November 2020. 
However, our website and social media platforms will remain operational throughout this period and designated key staff will be in place in a safe environment to respond to any sales enquiry or request for information.
On-Line vehicle purchases are permitted and can be arranged throughout this period. For more information Contact Us. Vehicle deliveries to your home will take place without charge within a 50 mile radius.     

Service & Parts
Current government advice is that our Service and MOT Workshop may remain open to provide an essential service to our customers, in order to keep their vehicles safe and legal on the road.  The Service Department will therefore remain open to assist customers between 8.00am to 6.00pm, Monday to Friday. Every effort will be made to provide a full range of Servicing, MOT’s and repairs but, due to reduced staffing, priority will be given to customers with the greatest need. This situation will be reviewed on a weekly basis.
Additional precautionary steps have been taken to ensure that customers’ cars are sanitized before and after contact with our staff.  Our facilities at York Way are laid out to encourage social distancing between staff and customers.
During this difficult period our staff numbers will be reduced and we would therefore ask for your understanding of our situation.
Thank you for your loyalty, support and understanding as we aim to navigate through these uncertain times. 
Please take care and look after both yourself and your families.  

John Roberts – Dealer Principal 

Added: 02 November 2020